Terms of Service
OVERVIEW
Welcome to Kiefhaus! Throughout this site, the terms “we”, “us”, and “our” refer to Kiefhaus. We offer this website, including all information, tools, and services, to you, the user, on the condition that you accept all terms, conditions, and policies stated here.
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy.
Please read these Terms carefully. If you do not agree to all the terms, you may not access the website or use any services.
SECTION 1 - GENERAL CONDITIONS & ACCOUNT
By agreeing to these Terms, you confirm that you are at least 18 years old or are using our site with the permission of a parent or guardian.
You must provide accurate, current, and complete information for all purchases (email, shipping address, payment details).
You are responsible for maintaining the security of your account and for all activities that occur under your account.
We reserve the right to refuse service to anyone for any reason at any time.
SECTION 2 - PRODUCTS & SERVICES
We do our best to display product colours and images accurately, but we cannot guarantee that your device's display will be accurate.
All product descriptions, pricing, and availability are subject to change at any time without notice.
We reserve the right to limit the sales or quantities of our products to any person or geographic region. We also reserve the right to discontinue any product at any time.
SECTION 3 - ORDERS, PRICES & BILLING
Placing an order is an offer to buy. We reserve the right to accept, limit, or decline your order for any reason. Your order is not accepted until we confirm it and process your payment.
We may, in our sole discretion, limit or cancel quantities purchased per person or per order.
Prices for our products are subject to change without notice. The price charged will be the price in effect at the time your order is placed.
Prices shown may not include shipping, taxes (like VAT, if applicable), or other fees, which will be added at checkout.
You agree to provide current and accurate payment information. You represent that you are authorised to use the payment method provided.
All purchases are subject to our Refund Policy.
You agree that your purchases are for personal, non-commercial use and not for resale.
SECTION 4 - SHIPPING & DELIVERY
All delivery times provided are estimates only. We are not liable for shipping or delivery delays caused by couriers or other events beyond our control.
The risk of loss for your order passes to you as soon as it is handed over to the courier.
SECTION 5 - INTELLECTUAL PROPERTY
Our Service and all its content (including but not limited to trademarks, text, graphics, and logos) are the property of Kiefhaus or our licensors and are protected by South African and international intellectual property laws.
Our trademarks (like "Kiefhaus") and Shopify's trademarks may not be used without prior written permission.
You are granted a limited license to use this site for personal, non-commercial use only. You may not copy, reproduce, or modify any of our content without our express written consent.
SECTION 6 - THIRD-PARTY TOOLS & LINKS
Our Service may include links to third-party websites or tools (like payment gateways) that we do not monitor or control.
We provide access to these tools "as is" and "as available" without any warranties. Your use of these third-party links and tools is entirely at your own risk. We are not liable for any harm or damages related to your use of them.
SECTION 7 - RELATIONSHIP WITH SHOPIFY
Kiefhaus is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Kiefhaus. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Kiefhaus, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Kiefhaus.
SECTION 8 - PRIVACY & PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
By using our Service, you consent to the collection and use of your information as described in our Privacy Policy and in compliance with South Africa's Protection of Personal Information Act (POPIA).
Because our store is hosted by Shopify, your data is also subject to Shopify’s Privacy Policy.
SECTION 9 - USER FEEDBACK & REVIEWS
If you send us feedback, ideas, or reviews, you grant us a perpetual, worldwide, royalty-free license to use, reproduce, publish, and distribute that content for any purpose (including marketing) without paying you or keeping it confidential.
You are responsible for your feedback. You agree that your comments will not violate any law or any third-party’s rights (like copyright or privacy).
SECTION 10 - ERRORS & OMISSIONS
Occasionally, there may be information on our site that contains errors, inaccuracies, or omissions (e.g., in product descriptions, pricing, promotions, or availability).
We reserve the right to correct any such errors and to change or cancel orders if any information is inaccurate, even after you have submitted your order.
SECTION 11 - PROHIBITED USES
You agree not to use our site or services for any unlawful or harmful purpose. This includes, but is not limited to:
- Violating any laws.
- Infringing on our or others' intellectual property rights.
- Harassing, abusing, or defaming others.
- Uploading viruses or malicious code.
- Spamming, phishing, or scraping data.
- Interfering with the security of our site.
We reserve the right to terminate your use of the Service for violating any prohibited uses.
SECTION 12 - DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
EXCEPT AS EXPRESSLY STATED BY US, OUR SERVICE AND ALL PRODUCTS ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. THIS INCLUDES ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT GUARANTEE THAT OUR SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE.
TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO CASE SHALL KIEFHAUS, SHOPIFY, OUR DIRECTORS, EMPLOYEES, OR PARTNERS BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, OR LOSS OF DATA) ARISING FROM YOUR USE OF THE SERVICE OR ANY PRODUCTS PROCURED USING THE SERVICE.
SECTION 13 - INDEMNIFICATION
You agree to indemnify (defend and hold harmless) Kiefhaus, Shopify, and our partners from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law.
SECTION 14 - GOVERNING LAW
These Terms of Service shall be governed by and construed in accordance with the laws of the Republic of South Africa. You agree to the exclusive jurisdiction of the courts of South Africa for any disputes.
SECTION 15 - SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be deemed severed from these Terms, and the remaining provisions will remain valid and enforceable.
SECTION 16 - CHANGES TO TERMS OF SERVICE
We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates on our website.
It is your responsibility to check this page periodically for changes. Your continued use of our website after any changes are posted constitutes your acceptance of those changes.
SECTION 17 - CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at info@kiefhaus.co.za.
Our contact information:
Kiefhaus
info@kiefhaus.co.za